Last Updated: October 2025

Welcome to Payroll Services NW. These Terms and Conditions (“Terms”) govern your use of our website (www.payrollservicesnw.co.uk) and our payroll services. By accessing or using our website and services, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. About Us

Payroll Services NW
Blackburn, Lancashire, United Kingdom
info@payrollservicesnw.co.uk
01254 694320

We are a UK-based payroll management company providing reliable, compliant, and efficient payroll solutions for businesses across the UK.

2. Acceptance of Terms

By using our website or engaging our services, you confirm that you have read, understood, and agree to these Terms & Conditions.
If you do not agree, please refrain from using our website or services.

3. Our Services

Payroll Services NW offers professional payroll management services, including but not limited to:

  • Payroll setup and processing
  • RTI (Real-Time Information) submissions
  • CIS payroll for construction businesses
  • Pension auto-enrolment management
  • Year-end processing and reporting

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

4. Service Agreements

When you engage our services, a formal service agreement or quotation may be provided.
This agreement will detail:

  • The scope of services
  • Pricing and payment terms
  • Service timelines and obligations

By accepting a quotation or using our services, you enter into a legally binding contract with Payroll Services NW.

5. Pricing and Payment

  • All prices are quoted in GBP (£) and exclude VAT unless otherwise stated.
  • Payment terms will be agreed upon prior to service commencement.
  • Late payments may result in suspension or termination of services.
  • We reserve the right to adjust pricing based on service requirements or changes in legislation.

6. Client Responsibilities

To ensure accurate and timely payroll processing, clients must:

  • Provide complete and accurate payroll data on time
  • Notify us promptly of any employee changes, tax details, or updates
  • Ensure all information shared with us complies with applicable laws

Payroll Services NW is not liable for errors or delays resulting from incorrect or late data submission.

7. Confidentiality and Data Protection

We value your privacy and handle all information in compliance with the UK GDPR and Data Protection Act 2018.
All data shared with Payroll Services NW is treated as strictly confidential and used solely for the purpose of providing payroll services.

For full details, please refer to our Privacy Policy.

8. Liability

  • While we strive for accuracy and reliability, Payroll Services NW shall not be liable for any indirect, incidental, or consequential losses arising from the use of our website or services.
  • Our liability for direct damages shall not exceed the total amount paid by the client for the services in question.
  • We are not responsible for delays or failures beyond our reasonable control (e.g., software errors, third-party system outages, or HMRC issues).

9. Intellectual Property

All content on this website — including text, graphics, logos, and images — is the property of Payroll Services NW or its licensors and is protected by copyright law.
You may not reproduce, copy, or distribute any material without prior written consent.

10. Website Use

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Upload or distribute any harmful software (e.g., viruses, malware)

We reserve the right to restrict or block access to our website if we suspect misuse.

11. Third-Party Links

Our website may contain links to external sites.
Payroll Services NW is not responsible for the content or policies of those third-party websites.
We recommend reviewing their Terms and Privacy Policies before engaging with them.

12. Termination of Services

We may terminate our contract or access to services immediately if:

  • You breach these Terms
  • Payments are not made on time
  • You engage in unlawful or unethical activity related to our services

Either party may terminate the agreement by providing written notice, subject to the terms of the service contract.

13. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes in our services or legal obligations.
The updated version will always be available on our website, with the “Last Updated” date shown above.

15. Contact Us

For any questions or concerns regarding these Terms, please contact:

Payroll Services NW
Email Address: info@payrollservicesnw.co.uk
Phone Number: 01254 694320
Address: Blackburn, Lancashire, UK